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Errors with UAC within RDP session + more errors

June 17, 2018, 10:58 pm
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Hi,
Recently, i've seen experiencing some really annoying problems with ASG Remote Desktop with the RDP connections.  These issues started out when connecting into Windows10 machines, but now the problem has extended to windows 7 & windows 8.1 machines too. 

The scenario is as follows..
I use my laptop (Windows 10, v1703) with ASG Remote Desktop installed to connect into several workstation machines.  I connect using RDP as the protocol.
- Whilst inside the RDP sessions, whenever i need to elevate my credentials (i.e. get a UAC popup) the session freezes for a very long time (sometimes 30 seconds, sometimes several minutes or more).  If i then enter my UAC credentials it then also takes ages to return back to the normal desktop...Same thing if i press the cancel button on the UAC prompt.  
- I also notice that initiating an RDP session (or Citrix ICA session) from WITHIN these RDP sessions, it frequently fails or doesn't work properly.  It either just doesn't connect, or it suffers from really long delays.

If i DON'T use ASG Remote Desktop, and instead use the NATIVE Windows RDP client (or even the Microsoft Remote Desktop Connection Manager), i do not suffer from any of these issues.  This makes me think that the RDP client that is build into the ASG software is at fault.
My company has very strict security policies in place, some of the settings that we have to use are:
- UAC Settings are set to "ALWAYS NOTIFY"
- RDP Clipboard redirection in group policy is disabled on a number of servers & workstations, but not all of them.
- RDP Client Drive mapping in group policy is disabled on a number of servers & workstations, but not all of them.

I have found that if i disable ALL of the options under "Resources > "Redirect the following devices" in the ASG RDP configuration against the client connection object, then a number of my issues go away.  It doesn't seem to resolve all of my issues though, and its very annoying not to have copy & paste available.

I know Microsoft have made a number of changes in recent times regarding RDP patching & most recently CredSSP security patches, and I wonder if this could be related at all.

Has anyone experienced anything similar, or have any suggestions ?
At the moment i'm pretty much having the use alternative software because ASG just isn't working properly Sad

p.s. I can replicate these issues on several machines so it isn't localized to just my machine.


Thanks!
Rumpole
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Login with domain problem

June 19, 2018, 12:57 am
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Hello,

We have 10 license about ASG-RD configured with SQL 2008R2 with RD DB and we use login with domain user.

RD is installed on Win 10.1803

All works fine until a week ago.

The problem is that RD application seems did not recognize the computer domain but the login works.

This problem makes all private information disappear.

Help?

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Passwort Anmeldeeinstellungen

June 19, 2018, 5:05 am
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Guten Tag

Wo und wie wird das Passwort hinterlegt, wenn bei den Anmeldeeinstellungen ein solches eingetragen wird?
Es muss irgendwo in der Datenbank gespeichert sein. In welcher Tabelle ist dies zu finden? Mit welcher Verschlüsselung wird das Passwort gespeichert?
Wir setzen ASG 2017 ein.

Freundliche Grüsse
Adrian Beutler
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RDP into RHEL 6 - black screen

June 20, 2018, 7:24 am
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When I try to RDP into a RHEL 6 server, I am getting a black screen where the initial login screen is supposed to be. I can,however, use MSTSC to RDP into the server with no issues so it appears to be an RD issue.

I tried disabling Auto Resize but that did not seem to work.

RD 2018 - 11.0.5988.1

Thanks.
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Release dates

June 20, 2018, 10:58 am
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Hello everyone,

I have been trying to find the release dates for the products that I will list below. is there any way for me to obtain these release dates? I would also appreciate any EOL or EOES information or policies. 
the products/versions that I am in search of are as follows:
 ASG Software Solutions
Remote Desktop 1.3 (Named Administrator)
ASG Software Solutions
Remote Desktop 1.5  (Named Administrator)
ASG Software Solutions
Remote Desktop 2011  (Named Administrator)
ASG Software Solutions
Remote Desktop 2012  (Named Administrator)
ASG Software Solutions
Remote Desktop 2015  (Named Administrator)
ASG Software Solutions
Remote Desktop 2016  (Named Administrator)
ASG Software Solutions
Remote Desktop 2017  (Named Administrator)
ASG Software Solutions
Remote Desktop 6.5  (Named Administrator)
ASG Software Solutions
Remote Desktop 7.0  (Named Administrator)
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VMware sync problem

June 21, 2018, 12:37 pm
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Hey everyone, I'm new here and have found your posts very interesting. This is my first post and thank you for helping:

Trying to sync ASGRD-2018 we recently deployed with VMWARE. Under General/VMware environment I've supplied the server name ie https://myserver-vcenter:9443/vsphere-client, I've also specified credentials that I know works because I can use that to directly connect to the VMware console/vsphere web to retrieve all VM's/Templates/Hosts.

However, when I click syncronize now, I get the error:

An error occurred while reading data from environment. Operation cancelled
Error while trying to login vCenter Server.

Everything else in the domain syncs fine...

This makes absolutely no sense. Is there a bug in ASGRD-2018?

My version = 11.0.5988.1

Werner
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Alternative Domain credentials

June 21, 2018, 1:28 pm
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Hi everyone,

I've used Tools\Settings to specify under Environmnet alternative Domains that our Forest/Domain don't trust using an account that can read their AD/OU schema. No problems, it works fine and I can manually then import Computer Objects from their domains (I can't seem to get it to sync, it errors out), so for now import works OK.

Now when our support staff connects to those imported servers, they will not necessarily know that those server objects are from another domain.

I want to be able to supply just the DOMAIN part of the credentials and have the support person enter their user name and password. In other words I want to dump it down so the domain gets auto supplied, but I can't seem to get this right.

I've used credentials and created an account to prompt at each logon and by supplying the domain and a blank user and password - seems ASG ignores that totally at RDP logon.

I've thought about the variable %LocalUsername% but the problem is it literally uses the TEXT and does not resolve it as a variable, ie Domain\%LocalUsername% and not Domain\JonDoeUser.

Can this even be done in ASGRD2018 what I am proposing? One would think based on the server.domainsuffix that would indicate something in the program what domain it is from but it doesn't. And neither does using credentials work as I would expect it to (leaving username blank and just specific the domain).

Any ideas...?

Thanks

Werner
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Data file Damaged after upgrade from 2012 to 2018

June 24, 2018, 2:13 pm
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Hello,
When I start 2018 the first time, it let's me import the settings from 2012 and works in the initial session.  As soon as I stop and restart the program I get the message that my settings are damaged.
When I use backup then environment is empty.
The same situation is when I use 2017 version.
I am using local file with windows logon protection. I have in my settings around 4.000 connections and i do not want it to create manually again Smile
Version 2012 work fine.

Do you have any tool that I can use to detect what is wrong?
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Use rdgiskdcproxy flag Setting

June 25, 2018, 4:18 am
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I have a question about the RDP Gateway configuration possibilities in ASG. We have multiple untrusted Domains and we connect through gateway servers inside this domains with the ASG remote desktop application. In the Microsoft RDP configuration exist a settings to use RDP Kerberos Proxy (Setting rdgiskdcproxy:i:1 – entry in the *.rdp file). Is it possible to load an individual *.rdp file in the ASG RDP Settings (Indivual ASG folder settings) or can this configuration be done anywhere in the ASG RDP configuration itself (ASG XML-Settings, registry)?

Best regards,
Daniel

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ASG RD 2018 requires Network Level Authentication

June 26, 2018, 11:27 pm
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Hello, my ASG RD 2018 cannot connect some Windows Server 2012 R2, while direct RDP (mstsc) works.
With this error: The remote computer '******' requires Network Level Authentication, which is not enabled in the RDP connection properties.

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Disable "Network Level Auth" when client OS is Win8 or higher - this option is chosen.


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Powershell Module x64

June 27, 2018, 4:34 am
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Guten Tag

Wir setzten aktuell ein Script ein welches alle neu erfassten Server in die ASG Remote Desktop Applikation schreibt.
Da wir vor kurzem die Softwareversion von 2015 auf 2018 gehoben haben, haben wir uns gleichzeitig dazu entschlossen auch unser altes Skript mit dem neuen Powershell Modul zu erweitern.

Nun wollte habe ich einige Tests mit dem Modul gemacht, habe allerdings nirgends eine 64bit Version von dem Modul gefunden.
Gibt es eine 64 Bit Version ?

Ein weiteres Problem hatte ich mit der Integration auf einen SQL Cluster. Unsere Datenbank liegt auf dem SQL Cluster und wir bekommen kein Zugriff mit dem folgenden Befehl:
Connect-RDEnvironment -Environment "ASGRD_Datacenter" -PassThrough 

Funktioniert der Zugriff auf einen SQL Cluster von einem anderen Server aus ?


Danke für dei Hilfe

Freundliche Grüsse
Fabian
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SQL Fixes

June 27, 2018, 4:56 am
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Hello

Is it planned to fix the following SQL "issues" in the next version?

[We use ASG 11.0.5988.1 in combination with SQL Server 2016 SP1
We've used the Microsoft Data Migration Assistent to create an assessment.]

issues:

tables:
ItemProperties --> column Data is ntext => change to nvarchar(max)
Items --> column Description is ntext => change to nvarchar(max)
Logs --> column Details is ntext => change to nvarchar(max)

procedures:
"Old WHERE syntax"
Code:
ALTER PROCEDURE [dbo].[SecurityGroupAssignmentsForAllItemsGet] AS
SELECT * FROM SecurityAssignment Assignments, SecurityGroups Groups
WHERE
Assignments.GroupId = Groups.GroupId
ORDER BY
ItemId, Groups.GroupId

--to:

ALTER PROCEDURE [dbo].[SecurityGroupAssignmentsForAllItemsGet] AS
SELECT * FROM SecurityAssignment Assignments
LEFT JOIN SecurityGroups Groups
ON Assignments.GroupId = Groups.GroupId
ORDER BY
Assignments.ItemId, Groups.GroupId



Best regards,

Simon
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Automating Install including Licence

June 27, 2018, 4:51 pm
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Hi All,
Is it possible to create an install script (for Windows 10 deployment) to include an existing corporate license file.
This is related to for ASG-RD 2018 software - version 11.0.5988.1 (ASG-RD 2018 Patch4)
Thanks.
Josif
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Expired 30 day trial, now not able to apply license

July 5, 2018, 1:43 pm
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Hello,

ASG-RemoteDesktop 2018 30 day trial expired on me.  Help desk was able to provide me with our license file, but when I attempt to import the license file I get a warning;

You software maintenance period is over.  You can't import this license into ASG-RemoteDesktop 2018.   You now can go to the webshop to buy a new license by clicking OK.

What are my options?  Thank you in advance!
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ASG 2018 Login nicht möglich

July 9, 2018, 11:43 pm
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Hallo, 

seit heute haben wir das Problem, dass sich zwei User nicht mehr an der ASG-Umgebung einloggen können. Es wurde kein Update oder ähnliches gemacht. 
Der Login findet über die Domäne statt. Im Einsatz ist eine MS-SQL Datenbank und eine Berechtigungsgruppe über das AD wird dem User zugewiesen. 

Als Fehlermeldung erscheint "Der verwendete Benutzer hat keine Berechtigung das Programm zu starten. Bitte kontaktieren Sie den Administrator". 


Hängt das nun mit der AD-Berechtigung zusammen oder könnte es auch hier sein, dass zu wenig Lizenzen vorhanden sind? Gibt es irgendwie eine möglich zu sehen, wer aktuell eine Lizenz zugewiesen hat(Aktive Sessions).

Danke vorab für die Hilfe. 

Freundliche Grüße
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upgrade 2012- 2018

July 10, 2018, 5:47 am
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Hallo zusammen,

ich versuche gerade von der 2012 Version mit DB  auf einem dediziertem MS SQL Server 2015 auf 2018er Version uozugraden.
Gehe nach Anleitung vor komme jedoch nicht weiter:

Daten-Migration-Konfigurationsdatei von 2012 ausgewählt( woe volgendes wird vorgschlagen: C:\Users\User\AppData\Roaming\visionapp\vRD 2012\)
da liegt aber nur eine profile.xml.
Hier ist eine c:/Programme86/ASG-Remotedesktop2012/Asgrd72elevated.exe.config
nur nichts davon funktioniert da ich im dem Migrationswizzward einfach nicht auf weiter klicken kann und ich denke weil unter "Umgebung" nichts stehet und ich nichts auswählen kann.
Kann mir da jemand helfen?
VG
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SQL Contained Database

July 12, 2018, 1:50 am
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Hallo zusammen

Wir sind gerade dabei, unsere ASG Datenbank auf den zentralen SQL Server zu migrieren. Auf unserem neuen Host verwenden wir das Feature "Contained Database" für möglichst alle Datenbanken. Dadurch müssen die Logins nur noch in der Datenbank selbst und nicht mehr auf dem Server Level erstellt werden.
vgl https://www.sqlshack.com/sql-server-2014...databases/

Leider scheint ASG ein Problem mit Contained Databases zu haben. Die Einrichtung schlägt fehl:
[Image: attachment.php?aid=3514]

Die Verbindung mit demselben User funktioniert jedoch:
[Image: attachment.php?aid=3515]

Machen wir hier in der Einrichtung was falsch, welche Berechtigungen müssten in der DB gesetzt werden? Unterstützt ASG überhaupt Contained Databases?

Meine Vermutung ist, dass ASG beim testen der Connection zuerst versucht, auf den SQL Server zu verbinden ohne Angabe der Datenbank (Initial Catalog=ASGRD). Dort schlägt dann das Login fehl.

Könntet Ihr das mal prüfen? Wäre schon wenn Contained Databases unterstützt würden.

Danke und Gruss
Claudio

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High CPU Usage with RDP Gateway

July 12, 2018, 2:50 am
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Hi,

Finding after 45 minutes to an hour ASG begins to max out the CPU
This only happens if I connect to servers via a RD Gateway.
If the server(s) I'm connecting to are only direct then it's fine.

Client computer is Windows 10, tried disabling AV completely and still the same.
This was also happening with ASG 2017, upgraded to 2018 and no change.

Any advice would be much appreciated

Thanks
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The remote computer "" requires Netwwork Level Authenication which your computer does

July 13, 2018, 6:17 am
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I am running ASG Remote Desktop 2015 on Windows 10 Enterprise Version 1709. OS Build 16299.547


windows native rdp protocol works fine.  


 I have checked all remote desktop settings, etc.   that looks all good. 


I keep receiving the below warning message when trying to rdp from ASG: 


The remote computer "" requires Netwwork Level Authenication which your computer does not support. 

Any help appreciated. 

Thank You. 
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Smaller tabs for connections (so I don't have to scroll)

July 18, 2018, 12:47 am
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As above,

I had to reinstall and my environment looks different, I thought there was a way to make the tabs that show your connections smaller - this way I can have more in view without needing to use the small arrows on the right hand side ..

For example I can see 9 tabs, they each give the server name (FQDN, which is required as multiple domains) but they don't need to be so big, they could be half as big then I could see 18,

Is this possible?

cheers,
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